Miracle Mowers - Frequently Asked Questions

Is the service you offer door to door?

Yes, it is a door to door moving service.

When does the time start?

The hourly rate starts when the truck arrives at your residence. The time runs through the loading of the truck and the drive to your new home, and ends when the truck is empty and any required set-up is complete.

What is travel time?

Travel time is a flat-rate fee or time, based on the average driving time from our office to your pick up area. Half of this fee allows our truck to get from our office to your home to begin the move. The other half covers the return back to our office at the completion of your move. Travel time does not include the driving time between loading and unloading and will be added to your hourly charges at the completion of your move.

Do you sell packing materials?

Yes. We have everything you need for self packing. We also offer a full packing services. From boxes to bubble wrap, the materials you need are available at our warehouse at competitive prices.

How do you protect the furniture?

All the furniture is professionally wrapped with special thick moving blankets (this service is included in the price).

Are you insured?

Yes, we are insured by State Farm.

What kind of insurance do I have?

Your are covered by Basic Liability Coverage for loss or damage to any of your property that we transport. Your entire shipment is valued by weight at "X" cents/lb., regardless of value. Weight is determined by scaling. Should anything be claimed, it is repaired or replaced up to the "X" cents/lb. of the item's weight. Currently legal liability of the carrier is 0.60 cents/lb. This means, an item's replacement value may be $1000 but, if its total weight is 10 pounds. The total amount paid by the Miracle Movers Inc. would be 10 pounds x .60 / lb., or $6.00.

Do you own your trucks?

All our trucks belong to the Miracle Movers Inc.

What happens if I have to reschedule my move?

As soon as you realize there may be a problem with your moving date, you need to contact Miracle Movers Inc to arrange for a new pickup/delivery/trip date.

How soon can I schedule my move dates?

We prefer you to call us at least 15 days prior to you moving date.

What time will the moving crews arrive to pickup or deliver?

Miracle Movers crews start their pickups at 9:00 A.M. and continue through out the day. We will call you the business day before your agreed pickup date to confirm their arrival time. If you are expecting a delivery, our driver will call you 8-24 hours prior to the estimated delivery date to confirm exact arrival time.

Do I need to be available during the pickup?

YES. We strongly suggest you be present to identify which goods are staying and which are going, items requiring special handling, and to answer any questions. Most importantly, you must be present at pickup and delivery to assist in the Inventory Process. The Inventory Process involves the pickup crew preparing an inventory of all your furniture and packed containers as they are loaded onto the truck, noting existing conditions. You will be required to sign the Inventory paperwork agreeing (or refuting in writing on the paperwork) with the conditions noted by the crew concerning all items loaded on the truck. At delivery, you will participate in this process again. You will check off unloaded items. Your participation in this process is critical to any claim resolution, if applicable. If you absolutely cannot be present, we recommend someone familiar with your household goods represent you.

What's the best way to prepare children for a move?

Experts generally agree that you should discuss the move openly and frequently about the move and what it means to them. Keep to your normal routines as much as possible. Keep familiar items (toys, books, blankets) available. If possible, visit the new community with your children before the move to acquaint them with the new surroundings. Above all, listen to what your children have to say, and keep communications open and honest Can you transport pets to our new home? We do not transport pets. Ideally, pets and plants travel best in your own car.

Can you move my plants?

If your plants are very dear to you, we suggest you take them with you.Moving plants to USA requires special forms and quarantines periods. Therefore we suggest you not to move your plants unless your are absolutely can not leave them behind. The Miracle Movers Inc. is not liable for plants.

Can you move perishable food items?

Perishable food items cannot be safely shipped in moving trucks. Please dispose of or give away perishable foods before the move.

What kind of payments do you accept?

Miracle Movers accept cash, major credit cards, and money orders. Miracle Movers do not accept personal or company checks.

How long does it take to move 1,2,3 bedroom?

1 Bedroom Apartment = 2 - 4 hours
2 Bedroom Condo = 3 - 6 hours
3 Bedroom House = 5 - 8 hours
Remember, these are average move times only

	Loading... Frequently Asked Questions Is the service you offer door to door? Yes, it is a door to door moving service. When does the time start? The hourly rate starts when the truck arrives at your residence. The time runs through the loading of the truck and the drive to your new home, and ends when the truck is empty and any required set-up is complete. What is travel time? Travel time is a flat-rate fee or time, based on the average driving time from our office to your pick up area. Half of this fee allows our truck to get from our office to your home to begin the move. The other half covers the return back to our office at the completion of your move. Travel time does not include the driving time between loading and unloading and will be added to your hourly charges at the completion of your move. Do you sell packing materials? Yes. We have everything you need for self packing. We also offer a full packing services. From boxes to bubble wrap, the materials you need are available at our warehouse at competitive prices. How do you protect the furniture? All the furniture is professionally wrapped with special thick moving blankets (this service is included in the price). Are you insured? Yes, we are insured by State Farm. What kind of insurance do I have? Your are covered by Basic Liability Coverage for loss or damage to any of your property that we transport. Your entire shipment is valued by weight at "X" cents/lb., regardless of value. Weight is determined by scaling. Should anything be claimed, it is repaired or replaced up to the "X" cents/lb. of the item's weight. Currently legal liability of the carrier is 0.60 cents/lb. This means, an item's replacement value may be $1000 but, if its total weight is 10 pounds. The total amount paid by the Miracle Movers Inc. would be 10 pounds x .60 / lb., or $6.00. Do you own your trucks? All our trucks belong to the Miracle Movers Inc. What happens if I have to reschedule my move? As soon as you realize there may be a problem with your moving date, you need to contact Miracle Movers Inc to arrange for a new pickup/delivery/trip date. How soon can I schedule my move dates? We prefer you to call us at least 15 days prior to you moving date. What time will the moving crews arrive to pickup or deliver? Miracle Movers crews start their pickups at 9:00 A.M. and continue through out the day. We will call you the business day before your agreed pickup date to confirm their arrival time. If you are expecting a delivery, our driver will call you 8-24 hours prior to the estimated delivery date to confirm exact arrival time. Do I need to be available during the pickup? YES. We strongly suggest you be present to identify which goods are staying and which are going, items requiring special handling, and to answer any questions. Most importantly, you must be present at pickup and delivery to assist in the Inventory Process. The Inventory Process involves the pickup crew preparing an inventory of all your furniture and packed containers as they are loaded onto the truck, noting existing conditions. You will be required to sign the Inventory paperwork agreeing (or refuting in writing on the paperwork) with the conditions noted by the crew concerning all items loaded on the truck. At delivery, you will participate in this process again. You will check off unloaded items. Your participation in this process is critical to any claim resolution, if applicable. If you absolutely cannot be present, we recommend someone familiar with your household goods represent you. What's the best way to prepare children for a move? Experts generally agree that you should discuss the move openly and frequently about the move and what it means to them. Keep to your normal routines as much as possible. Keep familiar items (toys, books, blankets) available. If possible, visit the new community with your children before the move to acquaint them with the new surroundings. Above all, listen to what your children have to say, and keep communications open and honest Can you transport pets to our new home? We do not transport pets. Ideally, pets and plants travel best in your own car. Can you move my plants? If your plants are very dear to you, we suggest you take them with you.Moving plants to USA requires special forms and quarantines periods. Therefore we suggest you not to move your plants unless your are absolutely can not leave them behind. The Miracle Movers Inc. is not liable for plants. Can you move perishable food items? Perishable food items cannot be safely shipped in moving trucks. Please dispose of or give away perishable foods before the move. What kind of payments do you accept? Miracle Movers accept cash, major credit cards, and money orders. Miracle Movers do not accept personal or company checks. How long does it take to move 1,2,3 bedroom? 1 Bedroom Apartment = 2 - 4 hours 2 Bedroom Condo = 3 - 6 hours 3 Bedroom House = 5 - 8 hours Remember, these are average move times only
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